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YOU CAN’T STOP ROTTING WOOD

Posted on October 22, 2021October 22, 2021 by nrg2perform in Article

ruben-bagues-716364-unsplash — Photo by Rubén Bagüés on Unsplash

YOU CAN’T STOP ROTTING WOOD

By Craig Johns

Have you ever felt like the company you are working for is like a ship that has sprung a leak, taking on water and gradually going under?

At first you put a wrong decision, behavior or action down to a mistake or an interesting choice, but after it is replicated many times, it feels like you are on a runaway train with no brakes.

Once a negative culture or behavior becomes ingrained it is like wood in that when rot sets in there is no way to stop its progress.

I have found that a dysfunctional company or team culture starts from the leader or leaders of an organization lacking the necessary skillsets to one, set a positive culture, and two, have the ability to manage the direction of the culture created.

The demise of many teams and companies can be directly related to the environment created by a leader, leadership team or a group of people who are able to use their influencing abilities in a negative manner.

As is often noted in business circles, ‘the fish rots from the head down’, meaning that the when a team or company fails, it is the leadership that is the root cause.

Why is culture so important to a business? Here is a simple way to frame it. The stronger the culture, the less corporate process a company needs. When the culture is strong, you can trust everyone to do the right thing.
BRIAN CHESKY, co-founder and CEO, Airbnb

Deloitte completed a Global Human Capital Trends survey in 2016, which found that 82 percent of respondents believe that culture is a potential competitive advantage as it drives people’s behavior, innovation and customer service. (Kaplan et al. 2016)

Ashworth (2015) noted that, “a company’s culture is the only truly unique identifier. It is like a fingerprint. It may be similar to others, but is uniquely distinct to your business”.

Iannarino (2012) pointed out that, “if leadership doesn’t establish and protect a healthy culture, some unhealthy culture will fill that vacuum… If a pocket of negativity or cynicism exists, it’s because leadership hasn’t cut it out of the organisation – especially when the pocket of negativity comes from the leadership ranks”.

Culture is like the wind. It is invisible; yet its effect can be seen and felt.
BRYAN WALKER, Partner and Managing Director, IDEO

There was this one time when I was working for a start-up company who over-hired during the pre-opening phase due to the ambitious large scale of the operation.

As the company moved into the opening and post-opening phases they had to reduce the size of the team to improve financial and operational efficiency.

The problem was is that the leadership team continued to down-size more than once and the leadership team continually change over a period of three years, which resulted in a lack of trust and the development of an unhealthy culture.

An unhealthy culture then began to spread external to the company into the community, like a plague of locusts, creating negative brand image and consumer distrust that resulted in members leaving.

Today I want to share with you three ways that you can be in more control of your culture and ensure that a positive environment exists in your team or company:

You must live and breath the company identity, lead by example, be a positive role model, and show your team members what the right or acceptable behavior is.
Build a relationship and communicate regularly with your team members. Get to know them in both a formal and informal setting, and be curious by asking questions that allow the team members to feel valued and know that their work matters.
Empower team members, inspire them to do their best work and recognize and reward them for positive behaviors that continually strengthen the culture.

It is important that you protect your wood, ensure that it is watered, has adequate nutrients and is protected from the harsh elements.

RESOURCES:

Ashworth, P. (2015). Why Company Culture is So Important to Business Success. BrightCoach LinkedIn Article. link

Iannarino, A. (2012). A Fish Rots from the Head Down (A Note to the Sales Leader). Iannarino Company Website. link

Kaplan, M., Dollar, B., Melian, V., Van Durme, Y., Wong, J. (2016). Shape Culture Drive Strategy. Deloitte Insights. link

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WALKING THE TALK

Posted on October 11, 2021October 11, 2021 by nrg2perform in Article

Walking the Talk

It is amazing at how often aspects of life come around in cycles. The walking meeting, which is now starting to make more traction in the business world, is no different.

In an Inspiring Great Leaders (previously active CEO) Podcast interview with former Sport Australia CEO, Kate Palmer, we talked about how she utilises walking meetings and the importance of encouraging her staff to do the same. Kate takes incorporating movement with meetings a step further by sitting on an exercise bike, which she recently placed in her office, and riding while on conference calls. She is also considering putting a second bike in her office, to encourage visitors to join her for a ride when having a face-to-face meeting.

Some of the world’s most influential people, such as Aristotle, Beethoven and Queen Elizabeth I, have used the tool to great effect. Now it is common for CEO’s and leaders of some of the world’s most high profile companies such as LinkedIn and Facebook to make walking meetings a daily habit.

Studies are demonstrating that exercise, including walking, alters our brain by stimulating the growth of new brain cells, improving its plasticity and even protecting the brain from cognitive impairment.

Your mind is no different to the muscles in your body. If you stress a muscle, it will become fatigued and therefore lead to a reduction in performance. You then rest or deploy recovery strategies, the muscle recovers and physiological processes occur which allow your performance to improve to a new level. The brain works in the same way when it is stimulated, with new brain cells forming and an increase in cognitive function occurring when you give it a rest, allowing you to think clearer and open up more creative ideas and solutions to come to fruition.

There are the health benefits of fresh air (depending on what location you are in), getting the body moving, and the mental relaxation that tends to occur when we are surrounded by nature and a change in scenery. Walking allows the brain to reduce lingering doubt and procrastination that tends to occur when remaining in a single location while completing work.

fancycrave-362910-unsplash — Photo by Fancycrave on Unsplash

It has also been shown that positive influences on our mental function and cognitive ability occur when our bodies are moving. Going for a walk has been noted to release beneficial hormones such as endorphins so we feel better and more alert, while also encouraging creativity and inspiration.

A 2017 Stanford University study found that walking encouraged divergent thinking. The increase in divergent thinking occurred no matter whether the exercise occurred prior to or during thinking through a question, problem or puzzle they faced. The activity of walking or other exercise triggers greater creativity, and therefore patterns of ideas that come to mind.

benjamin-davies-265095-unsplash — Photo by Benjamin Davies on Unsplash

Anecdotal evidence has found that honest exchanges between people are more productive when walking than when people are sitting. It is believed that walking enables barriers are reduced between supervisors and subordinates, enhancing employee engagement. It is thought that walking side-by-side relates more to peer-to-peer, therefore removing some of the hierarchical barriers than can occur when sitting across from each other, when having discussions.

If you want to enhance the effectiveness of your walking meetings, try incorporating some fun and choosing a change in scenery, stick to small groups of two to four people, avoid going near cafes or food stands, and reduce the element of surprise by giving your colleagues some lead time on having a walking meeting.