Rip the band aid off

Rip The Band Aid Off

By Craig Johns

It’s time that you rip the band aid off. When dealing with an issue or a crisis, we see so many people trying to fix the obvious on the surface, rather than digging deeper to see what is the actual root cause.

Symptoms stand out like a sore thumb, like a runny nose when we have the flu. But the real questions, that are hardly ever asked, should be what were the underlying factors that led our immune system to be susceptible to the flu and why weren’t we more proactive in preventing these factors?

NRG Band-aid 13072018

This is no different to the workplace, where issues and crisis’s are all preventable with effective strategies, planning and systems to monitor our projects, people, competitors and performance.

In saying that, it is impossible to prevent every issue and crisis, therefore we need to have really good systems to ensure that we fix the problem right the first time.

When dealing with an issue, people find it much easier to apply a band-aid and give a little bit of tender loving care, rather than spending some extra time to understand why it actually happened, ask the tough questions and identify whether it can be prevented in the future.

Why are humans prone to the ‘path of least resistance’?

Why are we so susceptible to the easy way out or way of doing things?

I find it really frustrated when I hear ‘let’s put that decision or project on hold until we have more time, more money, the perfect design or most frustratingly, a new hire arrives’.

Hesitation is the difference between winning and losing in most sports, and it is exactly the same in business. If you wait, someone else will get to the market first and therefore be in the prime position to control the market, or more importantly you risk becoming irrelevant.

Solutions can sometimes be the most simple and obvious that are right there in front of us, whereas other times there is no clarity or even a potential path to get us started.

As leaders we need to be able to step back and take a birds eye perspective, then firstly, allow our teams the space to see the obvious (if the root cause and solution are right there in front of us) and secondly, dig deeper until they can get to the bottom of their nagging pain in the butt.

People have a habit of dancing around the tough questions, as though they are afraid to offend someone or unravel a large mistake they or the team may have caused.

How can you create an environment where your team is encouraged to ask the right questions?

It is commonplace for issues to be lingering in the workplace, partnership and with our products or services.

Why is it so hard to put your pride, integrity, record and relationships on the line and front the big elephant in the room?

Nine times out of ten it comes down to ‘trust’. One hundred present of time, the level of trust is a direct result of the environment established by the leader.

Trust, that our team feel they are allowed to make mistakes and learn from them, and that people can ask the right questions when they don’t understand, believe there might be a better way or there are some barriers preventing a greater performance.

Let’s ‘rip the band-aid off’ and create an environment of learning, growth and most importantly trust in our teams

READ MORE ARTICLES

It’s All About Trust Link
Have We Got The Hiring Process Totally Wrong? Link
Are You Leading A High Performing Culture? Link
Are Leaders Born? Link
It’s Your Story Link
Be A Rookie Link

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Are You Seeing The big Picture Craig Johns

ARE YOU SEEING THE BIG PICTURE?

Do you know what helps you navigate the clutter, complexity and commotion on a daily basis that allows you to take a birds eye view and see the big picture?

It is a challenge when you have your head down, in the zone and focused on the task at hand to understand where you are at and even sometimes to clarify what the big picture really is. The big picture is about:

  • Knowing not just how and what to do, but knowing why
  • Viewing the whole and not just its parts
  • Seeing a vision, a sense of the bigger picture
  • Having the ability to see significance in work, beyond the obvious
  • Understanding that a legacy will live on, whether in the bricks and morter or in the impact made on other people

You have to know what naturally helps you to clear the mind and find the space to step outside your body and mind so you can focus on what is really important. For me, it is going for a long ride by myself or running on a trail. I find it’s my form of meditation and reality check.

Some people find travel helps them to find a clearer perspective, as 10,000 feet up provides a pretty good birds eye view of situations. Another common time is when listening to podcasts that challenge our ways of thinking, leadership strategies or are industry related.

Sometimes we find it difficult to see the big picture by ourselves. You may find it easier through conversations with a friend, colleague or even a group of like-minded people in a “circle of trust’ monthly catch-up over a coffee.

When it comes to financial analysis, you may find manually writing out your budget or financial reviews with pen and paper allows you think of the numbers in a different way than on a computer screen where formulas are producing numbers for you.

A lot of people will work continuously without breaks during a day. Research shows that our ability to perform tasks diminishes after approximately 90minutes of concerted effort and focus. It is important to take a 5-15min break every 90minutes allowing your mind a chance to recharge and your body a chance to move around rather than sitting in one place.

Going long periods of time without a break may also result in you heading down a rabbit hole of time-consuming focus on the unimportant things, without realizing you are on a path of less value.

Organising a dedicated brainstorm or review session with team members of what you are currently doing and where you can go, while ensuring that everything is aligned to the overall mission, strategies and goals is crucial. You will find it invaluable as not only does it provide a big picture check for you, but it also enables the team to develop greater cohesion in what the big picture looks like to everyone.

I have witnessed a few people using apps, such as rescue time, to monitor and track their use of time. It allows them to see how much time is spent on each daily activity and most importantly on the tasks that are making forward progress.

We are often caught up in our own assumptions, ways of thinking and complexity. Try challenge some of your assumptions to see what would happen if you removed one or more of them. Remember complexity is the enemy, so sometimes the most simple and obvious thing maybe blurred or hidden from our ability to see the big picture.

Identify whether you team have a connection to the big picture. Share the big picture regularly by providing the details first and then the context later. Ask them what they see and make sure that you connect the big picture to their work. Most importantly connect the big picture to meaning as people want to know that their working has a purpose.

Make sure that you include the activities that allow you to see clarity from a big picture point-of-view, in your daily or weekly routines. It is crucial that you are on the right road and haven’t taken the wrong left turn. To take it to the next level, it is even more valuable to ensure that you have time following your big picture activities, to find time to analyse and translate your insights into specific actions.

Life is all about choice. We may feel we are snowed under, constrained by deadlines and under the pump from either your boss or a client, but remember you are the one in control. Prioritise what is important, what you need to gain clarity and disregard the meaningless activities that halt your progress. What you do is only as good as the clarity of your big picture.

READ MORE ARTICLES

It’s All About Trust Link
Have We Got The Hiring Process Totally Wrong? Link
Are You Leading A High Performing Culture? Link
Are Leaders Born? Link
It’s Your Story Link
Be A Rookie Link

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4 WAYS TO IMPROVE YOUR PRODUCTIVITY Craig Johns

4 WAYS TO IMPROVE YOUR PRODUCTIVITY

FUTURE 8 – 2X2X2X2

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4 Ways To Improve Your Productivity. You are what you repeatedly do and what you repeatedly do ultimately forms the person you are. It defines the things you believe in, your personality and the way you move.

Every day we make small decisions and perform actions that form habits. Our life is the sum of our habits and research by Duke University has shown that 40% of our behaviours every given day are a result of them.

Habits are formed through a simple neurological loop pattern of a cue, routine and a reward, as discovered by MIT researchers. The cue is a result of a trigger that initiates the behaviour. The routine is the action you take and the behaviour that is formed. The reward is the benefit you gain from performing the behaviour.

“Success is the sum of small parts, repeated day in and day out.”

ROBERT COLLIER

It is vitally important to use your positive habits to be in the NOW and focus on what you are currently doing. However it is more important that you develop new habits, by planting new seeds, to ensure that you are continuing to GROW every single day.

We have developed a formula that is based on growth habits that allow you to improve your well being, expand your knowledge, build your networks and make a difference to people. The Future 8 daily formula involves performing a minimum of 2 actions of the following four areas each day:

  • 2x CONNECT – contact someone new or reconnect an old acquaintance
  • 2x ENERGY – action something that supports your health and fitness.
  • 2x PERFORMANCE – learn something new
  • 2x SHARE – pay it forward by sharing your knowledge, thoughts and wisdom

CONNECT (2X)

It is important to build your network and work on your relationships. Pick up the phone, send a text or write an email to someone you would like to connect with, whether it is to enhance your knowledge, skills and understanding or to speak with a prospective consumer. We quite often forget that it is important to put time and energy into those who are already consumers or friends of your network. Reconnecting with those who already have a connection with you leads to retention, which is the best form of growth. Who are you going to call today?

ENERGY (2X)

When we get busy, we become tired and start craving unhealthy options. These options might be fast food, no rest breaks during the day, deciding to put off that run or going to bed late. Your mind and body require energy to be exerted and rest to recover for it to perform at its optimum each day. It doesn’t matter whether it is productivity in the workplace, you have a personal fitness goal you are aiming for or a relationship, you want to be able to perform at your best. Start the day with a 30min run or gym session, go for a walk through the park at lunch, have a bowl of fruit, take the time to play with your children before dinner or do a 15min meditation session at morning tea are all ways to recharge and allow both your body and mind to perform brilliance. What will you do to energise your day?

PERFORMANCE (2X)

For you to continually grow you need to add some water each day. It is very common for most successful people to read every day. Bill Gates reads a new book each week, Oprah Winfrey started the Oprah’s Book Club, Mark Cuban reads three hours a day and many successful people now tune into podcasts each day as a way of learning while resting the eyes. Pick a new topic to learn something new each day. Try reading an article, listening to a podcast, discussing with a colleague, or watching a video on something that either improves your work performance, healthy lifestyle or broadens your intellectual horizons. What will you learn today that you didn’t know yesterday?

SHARE (2X)

The more you give, the more you get. Focusing on helping someone else first will mean you gain more in the long-term. Planting a seed in someone else is more powerful than watering our own seeds. Write a blog post, share an article on your LinkedIn page, call someone who would learn from your wisdom or talk to a stranger on a plane. What is even more powerful than sharing your knowledge, thoughts and wisdom, is to make them laugh and smile while you do it. Make it fun and enjoyable and they are more likely to remember and learn from their interaction from you. Who will you share your knowledge, thoughts and wisdom with today?

It is as easy as starting the day as you would like to finish it. To begin with it is really useful to write down the 2x2x2x2 15min before you go home from work each day to ensure that you have checked everything off. If not, you still have time to complete the day in style.

FUTURE 8 Formula – 2x2x2x2

  • Who are the 2 people you are going to call today?
  • What are the 2 things you will do to energise your day?
  • What are the 2 things you will learn today?
  • What are the ways you will share your knowledge, thoughts & wisdom with today?

Start contacting, actioning, learning and sharing two thing each day and you will be surprised at how much your performance and productivity improves.

FUTURE 8 YOURSELF TODAY!

2x2x2x2

READ MORE ARTICLES

Have We Got The Hiring Process Totally Wrong? Link
Are You Leading A High Performing Culture? Link
Are Leaders Born? Link
It’s Your Story Link
Be A Rookie Link
Why Change? – Change Series Part 1 Link
I Make No Apologies This Is Me! Link

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